Archive for December, 2006

E911 has done me in,

December 14, 2006

  I have been an early adopter of VoiP,  After trying Vonage for a while I moved to AT&T’ callvantage service, which I really like because of the features it offers me over normal phone service  I installed two lines in my SF home and two lines in my Sonoma home  Everything was fine until E911 came alone.  AT&T decided to use E911 because of pressure from the FCC etc  That is fine but then it turns out that as part of their procedure, they verify the address they have been given  They do this using the post office system.  My home in
Sonoma is in a private community (we own the roads) and the post office will not serve us although Fed Ex, UPS etc have no problem.  We also definitely have 911 service if you have a normal phone.  Since they could not verify my address using their normal process, they have sent me a letter saying they will discontinue my service as of Jan. 2nd.  I have spent hours on the phone with them about this since the first indication I got that there was a problem was our inability to dial out on one line,  They will not accept my statement that I live were I live  They will not make any effort to determine that this is indeed a good address  They basically told me was not worth their effort to keep me as a customer.    I have not tried Vonage to see if they have a different policy but I will look into it shortly.

Residential broadband hit the 3/4s mark

December 13, 2006

I remember when we I started developing residentail broadband in the early 90s, that I felt sucess was when we hit 50% penetration since that is when most applications/content developers would really target the broadband home. I hope this numbers below are correct. 


NEW YORK – More than three-quarters of residential Web users got on the Internet using a high-speed broadband connection in November, according to a study released Tuesday. 

The 78 percent broadband penetration rate for
U.S. homes represents a jump from 65 percent a year earlier, Nielsen/NetRatings found.
 

The research company said broadband users spent 33 percent more time online than dial-up users – nearly 35 hours for the month, compared with 26 hours and some change for dial-up. Broadband users also viewed twice as many Web pages. 

Games, instant messaging, e-mail and social networking were among the leading activities among high-speed users. 

“What most of these Web sites have in common is that they engage the consumer for an extended period of time by offering a way to connect with others,” said Carolyn Creekmore, Nielsen/NetRatings‘ senior director of media analytics.

If microsoft made paint, we would still be waiting for it to dry

December 9, 2006

Good article in the NYT’s on Steve Berkowitz (the person in charge of Microsoft’s online business) struggle to make Microsoft’s online business relevant to users.  There was one quote that I really appreciated which really explains Apple (not my favorite company) recent sucesses.  He said:

“A lot of decisions were driven by technology; they were not driven by the consumer,” he said. “It isn’t always the best technology that wins. It is the best experience.”

The full article can be read here

Equal Access

December 8, 2006

I have been involved this wonderful organization for the last five years (I am a senior advisor which means I get to give advice without having to go board meetings).  Equal Access is committed to providing information that will changes the lives of people living in poverty in rual asia.  We are reaching tens of millions of people using the power of radio.  Please check out www.equalaccess.org.

Nirmala setting up the satellite antenna

Interesting info on UK broadband with data about the rest of the world

December 7, 2006

Ofcom, the regulator for the
UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services, has published its new International Communications Market Report. The publication analyses trends in the £840bn annual turnover global television, radio, telecommunications and wireless communications industries. It also compares UK data, consumer attitudes and industry performance against that of China, France, Germany, Italy, Japan, the
Republic of
Ireland, the Netherlands, Poland, Spain, Sweden and the
United States. Key points include: - In every country surveyed, broadband usage appears linked to a decline in conventional television viewing. On average around one-third of consumers with broadband access said they watch less television since going online. Conversely, internet access appears to have a positive effect on radio listening, offsetting a decline in hours spent listening to conventional broadcast radio. -
China leads the world in viewing music videos and television programmes over broadband; 76% of Chinese broadband users watch downloadable or streaming music video clips and 70% watch TV over broadband.
 

- Among 18-24 year old broadband users, the UK is second only to
China in its enthusiasm for online video. 77% of UK 18-24 year old broadband users watch music videos online (87% in China) and 60% watch TV programmes via their broadband connections (82% in China).
 -
UK consumers buy more music online than consumers in any of the other European countries in the report, spending more than twice as much per head of population than the French or Germans.
 
- However,
UK adoption of new services such as Voice over Internet Protocol (VoIP – phone calls over broadband) and Internet Protocol TV (IPTV — television programmes and video on demand over broadband) is slower than in other countries. 5.4% of French consumers use VoIP services and 1.6% subscribe to IPTV services, compared to 0.4% of
UK consumers for each of these services.
 - Radio is more popular in the UK than in any other country surveyed;
UK average weekly listening per person is just under 23 hours. Listening to publicly-funded radio stations (for example, the BBC in the UK or NPR in the
US) varies widely. After Sweden, the
UK has the highest proportion of listening to publicly-funded radio (55% of total hours) of the countries surveyed.
 

- The internet attracts almost 10% of all advertising spending in the
UK; a higher proportion than in any other country surveyed.
 - The
Republic of
Ireland has the largest number of Wi-Fi hot spots per head of population (18.3 per 100,000 people), followed by the
UK at 17.6 hot spots per 100,000 people. This compares to 10.5 in Germany, 8.8 in the US and 5.3 in
Japan. However, the US leads in the absolute number of Wi-Fi hotspots, followed by the UK and Ireland, and then
France.
 
- The adjusted data suggest that
UK households which make extensive use of the latest communications services benefit from greater value than households in any of the five countries surveyed. A household with two mobiles, a high level of telephone use, a premium broadband connection (with a high-end PC) and a premium subscription television account (viewed on a flat screen digital TV set) would typically pay £188 per month in the UK compared with £201 in Italy and £247 in the most expensive country — the United States.
 -
UK households with the lowest use of communications services — typically with low fixed-line phone use and free-to-air television — also benefit from greater value than households in the five other countries surveyed. The lightest users pay £28 per month in the UK compared to £31 in France and £34 in
Italy.
 

Other Industry Trends- Take-up of broadband is now higher in the UK (around 39% of households) than the United States (38%), France (38%) and Germany (28%), but behind Japan (44%), Sweden (45%) and the
Netherlands (58%).
 -
Italy has the highest mobile phone penetration; there are more than twelve active mobile phone subscriptions for every ten people in the population as a whole (123% penetration). The
UK follows closely behind with just under eleven subscriptions for every ten people (108% penetration). The UK and the
United States have the most competitive mobile phone markets with the largest number of competing providers.
 
- Ongoing consolidation in the
UK communications sector has led to an increase in the number of consumers taking double- or triple-play products (typically fixed-line phone, broadband and subscription television) from the same company. As of September 2005 35% of
UK households were taking at least two services from a single provider, up from 29% in March of the same year.
 Ofcom chief executive Ed Richards said: “Rapidly converging technologies and intense competition between providers are transforming the global communications sector.” “As the
UK market evolves, delivering greater innovation, choice and value for consumers, it becomes increasingly important to consider its future in the context of these emerging global trends.”
 The Communications Market 2006 International report is available online at:  http://www.ofcom.org.uk/research/cm/icmr06/

Broadband in the USA

December 7, 2006

When I first started working on the development of consumer broadband (which pretty much when it started) in 1992, I thought that the USA would lead the world.  I could not imagine that Korea would have a system 10 to 100 better that the USA. 

The end of major media companies

December 7, 2006

The major media companies are doomed.  No one likes them and I am not even sure the like themselves but even more importantly their position in the media food chain in diminishing.  There major asset has been their ability to control scare resources like distribution, money and advertising. But it is clear that the change to an IP based world reduce the importance of everything they have and do.

Why Yahoo will not make it

December 6, 2006

Well the Baker report is just in.  Yahoo is a new media company with an old media vision.  Does not seem like a winning strategy to me.


Follow

Get every new post delivered to your Inbox.

Join 27 other followers