Two Thirds Done

Thoughts and experiences of an eighty one year old Wild Duck.

Avram Miller by the sea
EN | IT

587 posts since 2006

Tag: Adobe

  • Stop waiting to be hacked and take action now.

    A while ago, I was hacked.  I discussed what happened and my recommendation on a blog post on my blog.  I strongly suggest you read it.  I was very much reminded of the issues when the Adobe web site was hacked. I determined that my information was part of the info that was taken.

    I have copied over an article from the New York Times to make sure you read it.  It explains how even sites from companies like Adobe can be hacked not to mention all those sites you signed up for that you no longer remember.

     

    NOVEMBER 12, 2013, 6:33 PM  New York Times

    Adobe Breach Inadvertently Tied to Other Accounts

    By NICK BILTON

    This week, Ammon Bartram, a software engineer and co-founder of SocialCam, was talking to a friend about a recent security breach at Adobe in which hackers were able to gain access to tens of millions of encrypted passwords and email addresses.

    The friend, Mr. Bartram said, did not think anyone would be able to find out his pass code from the stolen data. ”I’ll bet you $10 you can’t figure it out,” the friend said confidently.

    Mr. Bartram went to a file-sharing website, downloaded a nearly 9-gigabyte file the Adobe hackers had posted online that is said to contain 150 million emails and encrypted passwords for Adobe user accounts, and began searching.

    Soon after, Mr. Bartram said in a phone interview, he informed his friend: “Your password is ‘dinosaur.’”

    While he took glee in winning the $10 bet, Mr. Bartram was shocked by what he found during his search.

    “I’ve been able to break roughly one out of every six passwords I attack. That’s something like 25 million broken passwords, with associated emails,” he said. “This is a big deal. Due to password reuse, these passwords will give access to all sorts of accounts.”

    While Adobe “hashed” its passwords — which involves mashing up users’ passwords with a mathematical algorithm — the company did not apply this level of security to people’s e-mail addresses or the hints they use when they forget their passwords.

    So Mr. Bartram was able to search for his friend’s email address, then copy the “hashed” version of the password and search for other people who used that same string of letters and numbers. He found 500 people with the same password as his friend, and then searched the nonencrypted hints that people had written if they forgot their password on the Adobe website.

    Adobe did not respond to a request for comment.

    Even more disturbing, he said, was the number of people who used the same password for their bank accounts, email, Facebook and home garage door codes as a password on the Adobe website. Some even used their Social Security numbers as passwords.

    In tens of thousands of instances people write a hint to themselves that says “same as my Facebook password” or “same as my bank password.”

    Mr. Bartram said this could all have been much more difficult if Adobe had “salted” the data it stored on its users, meaning it would have appended random digits to the end of each hashed password to make it harder, but not impossible, for hackers to crack.

    Brian Krebs, an investigative reporter and security researcher with Krebs on Security who initially discovered the Adobe breach last month, said in a phone interview that Adobe did not put enough effort into securing its users’ information.

    “This is a perennial problem for most organizations, even the largest ones, which should know better, but they are still relying on approaches from a long time ago to protect people’s passwords,” Mr. Krebs said.

    And while Adobe appears not to have done well in protecting data, the problem is compounded by users who write password hints that tie back to their banks, home addresses and Social Security numbers.

    “The best advice is for people not to recycle the same password in multiple places,” Mr. Krebs said. “It’s prohibitively complex for hackers to crack passwords that are over 13 characters long; people have to think pass phrases instead of passwords”

     

    Mr. Bartram said he found a number of email addresses tied to government institutions, including senate.gov. “All of this happened because Adobe did not follow best practices for password storage,” he

     

     

     

  • Adobe reborn (at least for me)

    I was able to share my earlier post which also went on to Facebook and Twitter about a very unfortunate experience with Adobe with a senior executive at that company.  I knew that if it was  my company, I would want to know.  This resulted in a call by an executive who was very concerned about what we had experience and wanted to understand in detail so that he could take measures to improve things.  I was very happy to hear that the update that my wife received which stopped her CS3 from working  on Snow Leopard was not intentional.  It was just a security fix that somehow had this result.

    While I do think Adobe has a number of issues in their customer interface, there willingness to hear about the issue and take corrective actions speaks well for that company.

  • Adobe deserves to die

    
    My wife, is an amazing graphic designer who was prematurely forced into early retirement by me.   But she is still designing stuff (she has her own project which is not the subject of this blog).  She has been using CS3 for the last few years.  It cost her $1,600.  When the latest version of the Mac O/S came out, Snow Leopard, Adobe said that CS3 would not run under it.  But then a number of people tested and said that it did run.  Deborah upgraded to Snow Leopard and everything worked.  Today, Adobe sent out a software upgrade to make sure that CS3 would not longer work under Snow Leopard.  Of course, she did not know that is what the automatic upgrade was designed to do.  So then when she started up CS3 she got a message that there was a problem with her license for CS3 and she should  call support or uninstall and reinstall  her CS3 package.  She called support and was on the phone with someone for an hour who could not help her.  She then uninstalled and reinstalled her software from Adobe.  Still did not work.  She then talked (and I talked) with a very arrogant person in their sales dept.  He said CS3 would not work with Snow Leopard.  That she would have to upgrade to CS4 or CS5.  CS5 is not available until Friday and they took down the trial copy that you could download from their site.  The sales person from Adobe said that if she bought CS4 now she could update for free to CS5 when it is release after this Friday.  It then took an other hour and a walk through with a sales rep to find the way to buy CS4 and download it (all the other ways would involve shipping and additional days of work lost).  My wife has a friend who is also a designer who was put out of work today by Adobe as well.  Any company that treats their customers so badly deserves to die and die a painful death.  They could have easily sent all their CS3 customers an email weeks ago telling them what was going to happen and what their options were instead of wasting their time in this way.

    She is now trying to download 5 gigs of software from Adobe.  Had she known all this in advance she could have order the product.

    PS I also think Flash sucks!